Think it's a pain in the ass calling tech support in your own country? Try doing it in a foreign country! That's right, fans and friends, I have just spent two hours testing my patience. It's amazing--I don't consider myself a patient person, generally, and especially not in traffic, but the knowledge that I am the outsider in the situation, the person for whom special consideration is being offered, makes me capable of putting up with an awful lot. Or maybe the fact that my support person (supporter?) spoke little English and I (still) speak next to no Japanese made it easier--everything was said very slowly, clearly, and deliberately, with no extraneous chit-chat or nonsense, and although it took ages, I did resolve a few things. I'm still not quite up to full speed, possibly because of a virus (yay!), but I'm working on it. I must say I am really enjoying spending my whole day off on it, too, when I could be at the beach or in the mountains. Whatever, HP, that's cool.
More pictures, less bitching, when all my problems (well, at least my computer problems) are resolved.
p.s. I finally got my gaijin card the other day--I'm officially a resident alien now.